Privacy Policy

Effective Date: August 17, 2026

VoIP Services of Michigan respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request service, or communicate with us by phone, email, website form, chat, or text message.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Business name
Email address
Telephone or mobile number
Information submitted through website forms
Information provided during phone, email, chat, or text conversations
Information necessary to provide, support, or maintain our services

We may also collect basic website usage information needed to operate, maintain, and improve our website.

How We Use Your Information

We may use your information to:

Respond to questions and service requests
Provide quotes, consultations, technical support, and customer service
Install, maintain, and support business communication services
Communicate with customers regarding appointments, service matters, account information, and requested follow-up
Improve our website, services, and customer experience
Meet legal, regulatory, security, and compliance requirements

SMS and Text Messaging Privacy

If you provide your phone number and opted in to receive text messages from VoIP Services of Michigan, your telephone number and SMS-related information will be used only for communications related to VoIP Services of Michigan and the services or information you requested.

Mobile information, including telephone numbers and SMS consent information, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

SMS opt-in data and consent will not be shared with third parties for marketing or promotional purposes. Information may be shared only with service providers as necessary to deliver requested messaging services.

We may share information with service providers only when necessary to operate our communication systems, deliver requested messages, provide customer support, or comply with applicable law.

Consent to receive text messages is not a condition of purchasing goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. You may reply HELP for assistance.

Sharing of Personal Information

VoIP Services of Michigan does not sell or rent your personal information.

We may provide limited information to trusted service providers when reasonably necessary to operate our business, provide requested services, process communications, maintain our systems, or satisfy legal obligations. These providers are expected to protect the information they receive and use it only for the purpose for which it was provided.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no internet or electronic communication system can be guaranteed to be completely secure.

Cookies and Website Technologies

Our website may use cookies or similar technologies needed for website functionality, analytics, security, and performance. Your browser may allow you to limit or disable certain cookies.

Your Choices

You may contact us to:

Ask questions about information we maintain about you
Request that inaccurate information be corrected
Request deletion of information where appropriate
Opt out of SMS communications by replying STOP
Ask for assistance regarding text messaging by replying HELP

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how VoIP Services of Michigan handles your information, contact us:

VoIP Services of Michigan

Phone: (248) 301-9100
Email: support@voipservicesofmichigan.com